FAQs

Why Choose Steve's Hardware?

At Steve's Hardware, we’re dedicated to delivering high-quality tools at prices that are far more affordable than many big-name brands. Our focus is on innovation, durability, and value — giving you reliable products that perform and last

When Will I Receive My Order?

We ship all orders via trusted courier services. Most deliveries arrive within 1 to 3 business days after dispatch. Please allow extra time during public holidays or in the event of unexpected delays such as national disruptions.

I Have Feedback or an Issue — How Do I Reach You?

We're always here to support you. If you have any feedback or encounter an issue with your order, contact our customer care team directly. All purchases are protected by our 30-day return and exchange policy, so you can shop with confidence.

What Are Your Customer Support Hours?

Our support team is available Monday to Saturday, from 10:00 AM to 6:00 PM (UK time).
If you message us outside these hours, we’ll get back to you as soon as possible the next business day.

Contact Us

Phone: +44 77 3311 1664
Email: contact@steveshardware.co.uk