Terms of service

Overview

This website is operated by Steve's Hardware. Throughout the site, the terms “we,” “us,” and “our” refer to Steve's Hardware. We offer this website, including all information, tools, and services available from it, to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the site or use any of its services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current Steve's Hardware website will also be subject to these Terms. The most current version of the Terms can be reviewed at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our site. Your continued use of the site after any such changes constitutes your acceptance of those changes.

1. Online Terms

By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you are of legal age and have given us consent to allow your minor dependents to use the site.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you, while using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or other malicious code. Any violation of these Terms will result in immediate termination of your access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason. You understand that your content (excluding credit card information) may be transferred unencrypted and may involve:

Transmission over various networks.
Changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from Steve's Hardware.

3. Accuracy, Completeness & Timeliness of Information

We do not guarantee that the information on this site is accurate, complete, or current. The content provided is for general informational purposes only and should not be solely relied upon without consulting more accurate, complete, or timely sources of information.

Historical information may appear on the site and is provided for reference only. We reserve the right to modify the content at any time, but we are under no obligation to update any information. It is your responsibility to monitor changes to our site.

4. Modifications to the Service & Pricing

Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time.

Steve's Hardware shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

5. Products or Services

Certain products or services may be available exclusively online through the website and may be in limited supply. All returns and exchanges are subject to our Return Policy.

We strive to display product images and colors as accurately as possible. However, we cannot guarantee that your device’s display will reflect colors precisely.

We reserve the right to:

Limit sales to any person, geographic region, or jurisdiction.
Limit quantities of any products or services offered.
Modify product descriptions or pricing at any time without notice.
Discontinue any product at any time.

We do not warrant that the quality of any products, services, or information will meet your expectations, or that any errors in the Service will be corrected.

6. Billing & Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, credit card, and/or billing and/or shipping address.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card details, so that we can complete your transactions and contact you as needed.

Please refer to our Return Policy for more information about returns and exchanges.

7. Optional Tools

We may provide access to third-party tools over which we neither monitor nor have control or input.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without any warranties, representations, or conditions of any kind and without any endorsement.

Use of optional third-party tools provided through the site is entirely at your own risk, and you should ensure that you are familiar with and approve of the terms on which those tools are provided by the relevant third-party provider(s).

Any new features or services added to the site will also be subject to these Terms.

8. Third-Party Links

Some content, products, and services available through our website may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy, and we do not warrant or assume any liability for any third-party materials or websites, or for any other materials, products, or services offered by third parties.

Please review the third party’s policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

9. User Comments, Feedback & Submissions

If you send us creative ideas, suggestions, proposals, or other materials (collectively, “submissions”), you agree that we may, at any time, without restriction:

Edit, copy, publish, distribute, and otherwise use any submission you forward to us.
Use the content without any obligation to keep it confidential, pay compensation, or respond.

We may, but are not obligated to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, or otherwise objectionable, or that violates any party’s intellectual property or these Terms.

You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights, and that they will not contain libelous, unlawful, abusive, or obscene material, or contain any computer virus or malware.

10. Personal Information

Your submission of personal information through the site is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

11. Errors, Inaccuracies & Omissions

From time to time, the website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, availability, or other content. Steve's Hardware reserves the right to correct any such errors and to update, modify, or cancel orders if any information is inaccurate—at any time and without prior notice (including after an order has been submitted).

We are not obligated to update or clarify any information on the website unless required by law. Any dated information should not be interpreted as current unless explicitly stated.

12. Prohibited Uses

You are strictly prohibited from using the site or its content for any unlawful or unauthorized purposes, including (but not limited to):

Violating any applicable laws, regulations, or ordinances.
Soliciting others to perform or participate in unlawful acts.
Infringing on our intellectual property or that of others.
Harassing, abusing, insulting, defaming, intimidating, or discriminating against others based on gender, religion, ethnicity, race, age, nationality, or disability.
Submitting false or misleading information.
Uploading or transmitting malicious code, such as viruses or worms.
Collecting or tracking personal information of others.
Spamming, phishing, or engaging in deceptive online practices.
Using the site for obscene, vulgar, or immoral purposes.
Interfering with or circumventing the security features of the website or any related systems.

We reserve the right to terminate your access to the Services if you engage in any prohibited conduct.

13. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free. All services and products are provided “as is” and “as available” without any representations, warranties, or conditions of any kind—either express or implied—including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

To the fullest extent permitted by law, Steve's Hardware shall not be liable for any damages of any kind—whether direct, indirect, incidental, punitive, or consequential—including loss of profits, revenue, data, or use, arising from your use of the site, products, or services.

14. Indemnification

You agree to indemnify, defend, and hold harmless Steve's Hardware, along with its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, employees, and interns, from any claim or demand (including reasonable legal fees) made by any third party arising out of:

Your breach of these Terms.
Your violation of any law or third-party rights.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the maximum extent permitted by law. The unenforceable portion will be deemed severed from these Terms, and the remaining provisions will remain valid and fully enforceable.

16. Termination

These Terms remain in effect unless and until terminated by either you or Steve's Hardware.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Services. We may terminate this agreement without notice if we believe you have violated any term or condition.

Any obligations or liabilities incurred prior to termination shall survive the termination of this agreement.

17. Entire Agreement

These Terms of Service, along with any policies or operating rules posted on this site, constitute the entire agreement between you and Steve's Hardware and supersede any prior agreements or communications, whether oral or written.

Any ambiguity in interpreting these Terms shall not be construed against the drafting party.

18. Governing Law

These Terms of Service, along with any related agreements for our Services, shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

19. Changes to Terms of Service

You may review the most current version of the Terms of Service at any time on this page.

Steve's Hardware reserves the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the website after any updates constitutes your acceptance of those changes.

20. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: contact@steveshardware.co.uk
Phone: +44 77 3311 1664